RAID Array Issue

  • 21st July 2012
RAID Array Issue Status: Restore in Progress 40% USA3 server down Restoring entire server from backups We will keep you posted on Please use our UK support site if you have issues reaching our USA support Apologies for extended downtime and inconvenience it caused
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UK Datacentre Migration

  • 22nd November 2011
This announcement is to provide notice of a datacentre move that will affect all our customers on UK servers.Date and time: Saturday 26th November 2011 from 10pm and 6am (GMT)--- Part one ---Our upstream colocation provider operates multiple datacentre facilities and we have recently been informed of their decision not to continue offering ...
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USA3 server down

  • 15th May 2011
We experienced a hardware failure on USA3 server today. The issue was with the RAID card on this node, and we had operations technicians at the datacenter to investigate this further. Issues began as of 5 AM EST. We have been investigating this issue in depth. We have pinpointed a few problems and our operations technicians at the datacenter ...
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MySQL upgrade due on USA3 server

  • 16th November 2010
There will be an upgrade to the MySQL on our USA3 server on 15th January 2011 No disruption of service is envisaged. Although we will backup all data, all clients are advised to make their own backups as well. Clients that have custom programmed scripts in use should either contact the developer to ensure compatibility and/or reference the ...
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